FAQ

A stay at the lodge is generously all-inclusive of breakfast, lunch and dinner with inspired daily changing menus, open bar with premium wines and spirits (a cellarmasters list is available at an additional cost), in-suite bar, signature experiences and return Kangaroo Island Airport transfers.

Airfares are not included.

An itinerary of guided adventures offers guests a firsthand encounter of the island renowned as Australia’s Galapagos. Guests encounter the sea lion colony at Seal Bay, walk along the limestone clifftops, visit the landmark Remarkable Rocks and witness kangaroos and wallabies emerging to graze the grasslands at dusk.

Experiences are provided on an intimate shared basis with fellow guests at scheduled times. A personalised itinerary is created for each guest and presented on arrival at the lodge. Touring may also be arranged on a private basis for an additional charge, subject to availability.

Guided Adventures & Duration
Wonders of KI – 3.5 hours
Seal Bay – 3 hours
Kangas & Kanapés – 1.5 hours
Coastal Clifftop Walk – 1.5 hours
Discover Island Heritage – 30 minutes

Complimentary wifi access is available throughout the lodge (limited bandwidth).

The lodge operates complimentary airport transfers connecting with scheduled flights to and from Kangaroo Island Airport shared with fellow guests. Upon arrival, meet the Southern Ocean Lodge guide adjacent to the luggage carousel. On departure, guests are invited to enjoy the lodge’s exclusive airport lounge extending the experience almost to the run way.

Check-in time is 2pm and check-out time is 10.30am. Where possible, flexibility with early check-in and late check-out will be provided, however, these are unable to be guaranteed. The facilities of the main lodge are available for enjoyment whilst at the property.

The lodge has a no-smoking policy in all suites and shared common areas. To smoke, please step outside onto the terrace.

Southern Ocean Lodge welcomes children ten years and over.

A credit card is required to confirm a reservation. All bookings require full prepayment two months prior to arrival. We accept Visa, Mastercard or American Express or direct deposit. Payments by Visa or MasterCard attract a 1.6% surcharge; payment by American Express attracts a 2.475% surcharge (surcharges subject to change).

For cancellations within two months of arrival 50% of total paid will be refunded. Within one month prior to arrival all monies will be forfeited. No refund can be given in the event of non-arrival, any unused services or unused nights due to flight and/or weather disruption. We recommend you protect yourself with travel insurance.

One amendment outside of 30 days of arrival is permitted utilising the prepaid amount. The new booking must be for stay within six months of the original arrival date, or amount prepaid is forfeited. Prepayment amount is forfeited if new booking is cancelled, regardless of when the cancellation is advised. Alteration to booking details may result in a rate change.

Kangaroo Island sits a mere 15 kilometres from the shores of mainland South Australia. As Australia’s third largest, the island is 155 kilometres long by 55 kilometres wide. Regional Express and QantasLink operate regular daily 30-minute flights connecting Adelaide to Kangaroo Island Airport. Ferry transfers between the mainland and Kangaroo Island are operated by SeaLink.

Reflecting the relaxed Australian-way, dress is smart casual at Southern Ocean Lodge. Comfortable walking shoes, warm top and weather-proof jacket are recommended year-round. In the cooler months, it’s best to pack clothing that can be layered for versatility. A hat and sunscreen are every-day essentials.

A year-round destination, Kangaroo Island has a climate as dynamic as the scenery. The Mediterranean conditions produce warm summers and temperate winters. Daytime temperatures range from 25-35°C in summer and 14-18°C in winter.

The official currency of Australia is Australian Dollars (AUD).

Located off the mainland of South Australia, Southern Ocean Lodge follows Australian Eastern Standard Time (AEST) which is 10 hours ahead of Greenwich Mean Time (GMT +10).

English is the official language of Australia.

Mains voltage in Australia is 230V 50Hz. The plugs in Australia have two flat metal pins shaped live a ‘V’ and some may contain a third flat pin in the centre.

As the lodge thrives on a convivial atmosphere, full in-suite dining isn’t offered.

As the lodge is situated in a remote destination, it’s essential to advise any special dietary needs at the time of reservation. We will do our best to tailor menus accordingly whilst providing opportunity to enjoy a diverse range of premium regional produce. Should notice not be provided in advance, our chefs will endeavour to prepare suitable meals with the ingredients available. We regret we are unable to  prepare meals requiring strict religious observance in the preparation.

The Restaurant is open as follows:
Breakfast      7.30am – 10am
Lunch           12.30pm – 2.30pm
Dinner          7pm – 9pm