Southern Ocean Lodge
General Privacy Statement
You may visit the Baillie Lodges websites without telling us who you are or revealing any personal information about yourself. However Baillie Lodges does give you the opportunity to provide to us some of your personal contact information in order to receive information from Baillie Lodges and its properties. This information includes your name, email address and country of residence. We will only use this information for the purposes described in this policy statement.
Types of information collected
We may collect and hold personal information about you, that is, information that can identify you, such as your name, address, contact details and other information relevant to providing you with the services you are seeking, or someone else you know is seeking.
Purposes of collection
Generally, we will collect and use your personal information for one or more of the following reasons:
- providing information and services to you or someone else you know;
- processing an application you have made;
- undertaking various activities required by law;
- providing you with information about other services that may be of interest to you that we and other organisations that we have affiliations with may offer;
- providing you with promotional information about us and other organisations that we have affiliations with;
- facilitating our internal business operations, including the fulfilment of any legal requirements; and analysing our services and customer needs with a view to developing new and/or improved services.
Methods of collection
Failure to provide information
If the personal information you provide to us is incomplete and/or inaccurate, we may be unable to provide you, or someone else you know, with the services you or they are seeking.
Links to other websites
Our web site may contain links to other websites. We are not responsible for the privacy practices of linked websites and so linked websites are not subject to our privacy policies and procedures.
Use and disclosure
Generally, we use and disclose personal information about you for the purposes for which it was collected. We may also disclose personal information about you to:
- other organisations that we have affiliations with for the purposes of providing you with information about services and various promotions that might be of interest to you.
We store your personal information in different ways, including on paper and in electronic form. We take commercially reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure. These may include both electronic and physical security measures.
You may be entitled to access the personal information we hold about you, upon making a written request. We will endeavour to provide you with access to the personal information requested within 30 days. We may charge you a reasonable fee for processing your request. We may decline a request for access to personal information where the Privacy Act requires us to do so. If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.
PO Box 596
Avalon NSW 2107
Baillie Lodges Newsletter
Read the latest in luxe_essential*, Baillie Lodges’ newsletter and a roundup of news and events at Capella Lodge, Longitude 131° and Southern Ocean Lodge.Learn more ››
Capella Lodge - Lord Howe Island's celebrated boutique lodge
The first luxury lodge in the world’s last paradise Learn more ››
Australia’s answer to the Galapagos makes a giant leap forward. Read on to see what the New York Times has to say about Southern Ocean Lodge… Learn more ››
Kangaroo Island Experiences & Adventures
Guests to Southern Ocean Lodge will enjoy a complete KI experience in a minimum two night stay. Read more about our exceptional guided experiences and adventures. Learn more ››
Kangaroo Island's first luxury lodge
Southern Ocean Lodge is Australian luxury defined. Twenty-one luxe suites in which to indulge and immerse in the spectacular coastal surroundings of Kangaroo Island. Learn more ››
KI Classic Rates
Looking for a tremendous incentive to stay longer? KI Classic rates offer a discount bonus when staying three nights or more, plus $50 Southern Spa and Bespoke Experience vouchers and all standard inclusions. It’s the quintessential island stay! Learn more ››
Luxury Lodges of Australia
Southern Ocean Lodge is honoured as a ‘first 15’ founding member of Luxury Lodges of Australia, a collection of luxury lodges in extraordinary Australian destinations. Learn more ››
View the Southern Ocean Lodge video detailing the Lodge, the wilderness destination in which it sits and the ways our guests can best experience it. Be there now! Learn more ››
Southern Ocean Lodge - a unique conference destination
Regroup, recharge and reinvigorate far away from the normal work environment – premium facilities and tailored adventure activities combine to deliver a spectacular venue for boutique meetings and incentives. Learn more ››
Southern Ocean Lodge Spa Retreat
Kangaroo Island is considered one of Earth’s last unspoilt refuges… the perfect place to spoil yourself! Learn more ››
Where the wild things are...
Just a short hop from Adelaide, Kangaroo Island is the perfect place to disconnect from the world and reconnect with what and who is truly important to you. Discover your true spirit on Kangaroo Island… Let yourself go. Learn more ››
Peter Hughes from the Telegraph UK writes:
“Southern Ocean was one of the earliest of Australia’s luxury wilderness lodges. The fact that it brought high style to Kangaroo Island with the rest of the continent at its disposal says much about the singularity of the place.” Read more
'My room's a wreck', writes Escape's Gillian Cummings...
Read Gillian’s experience of exploring Kangaroo Island’s bountiful natural assets and wildlife while ensconced in the award-winning Southern Ocean Lodge. More here…